Navigating operational and legal risks is an inherent part of being a business owner, regardless of your industry. From workplace incidents to property damage, no company is immune.

Public liability insurance covers claims made by third parties if your business operations have resulted in bodily injury or property damage; that could mean anyone from your customers, suppliers, to even someone just walking past your site.

With 20 years of experience matching businesses with robust Public Liability insurance, speak to our specialists today or keep reading to find out more.

What does Public Liability Insurance Cover?

Public liability insurance covers your business when someone else suffers injury or property damage because of your work. It’s there to handle the legal and compensation costs if, say, a customer slips on a wet floor, or a contractor gets hurt because of your equipment.

Public liability insurance shouldn’t be treated as a luxury. Accidents do happen, and this insurance is part of the foundation that keeps your operation secure when the unexpected happens. The trick is knowing what kind of protection you actually need.

Most coverage typically includes:

  • Third-party bodily injury: Claims made if a customer or member of the public who isn’t associated with your business (eg. not an employee) are directly injured due to your operations.
  • Property damage: The costs incurred if a third-party property is damaged in some way by your work.
  • Legal defence costs: If a covered claim is taken to court, this will cover your legal fees and expenses.
  • Compensation payments: If an agreement is made in or out of court to resolve an outstanding claim, this will cover the costs of the settlement.

What is typically NOT covered:

  • Employee injuries: Anyone on your payroll who is injured at work should be covered by workers’ compensation, not public liability insurance.
  • Professional errors: If financial losses are incurred due to misguided advice or services, public liability will not cover you and you will need professional indemnity instead.
  • Intentional damage: Any malicious acts that are deliberately carried out by you or your employees will not be covered.

Who Needs Public Liability Insurance?

Regardless of your business size and structure, any employer who engages with the general public, suppliers, or clients will need public liability insurance.

CIG Insurance brokers provide expert-led advice and personalised solutions for your business needs across a range of industries, ensuring you have the level of protection you need to operate your business with confidence.

At CIG insurance, we are proud partners across a range of Australian businesses:

How Much Does Public Liability Insurance Cost?

The overall cost of public liability insurance is dependent on a range of factors relating to your business and its daily operations. At CIG, we can help you choose the right coverage for you based on your business type, annual turnover, your number of employees, and the limits of the cover your business requires. Your unique risk profile can start from just a few hundred dollars annually for a low-risk business. For tailored quotes, reach out to CIG Insurance Brokers today.

Why Use CIG Insurance as Your Broker?

When you need to find a Public Liability policy that works for you and covers your unique business risks, a broker simplifies the process and makes sure to find you the best terms. With expert knowledge of the complex insurance landscape, a broker leverages their industry expertise and knowledge to navigate the market for you and negotiate the best conditions and pricing for your insurance policy.

The benefits include:

  • Industry Comparison: We assess your unique business needs and compare the options that are best suited to your structure.
  • Full Claims Support: We’re by your side throughout the claims process, taking the stress off your hands.
  • Ongoing Policy Reviews: We ensure your policy evolves and grows alongside your business as well as if regulations shift.

Frequently Asked Questions

Is public liability insurance mandatory in Australia?

While not legally mandated in Australia, it is very often a requirement for securing commercial contracts, commercial leases, or trade licences. High-risk industries such as childcare do require it.

What’s the difference between public liability and professional indemnity?

Public liability includes bodily harm or property damage to third parties, whereas professional indemnity covers any financial loss due to your professional services.

Curious about Public Liability Insurance?